Enjoy the fun, stay responsible
vbaji believes online gaming should be purely for entertainment — stress-free and within limits. We are always here to help you stay in control of your play.
What does responsible gaming mean at vbaji?
Online gaming is a form of entertainment — it is never a substitute for income, but a way to have fun. At vbaji we place the highest importance on every player's mental well-being and financial safety. Responsible gaming means setting your own limits on time and money, and playing consciously, for enjoyment.
vbaji is strictly for adults aged 21+. If you are under 21, please refrain from using this platform.
We know that gaming can sometimes get out of control. Asking for help in that situation is not a weakness — it is a sign of courage. At vbaji we are ready to provide you with the tools and support you need.
Your tools for control
vbaji offers several protection tools to help you stay fully in control of your gaming.
Deposit Limit
Set your own maximum on how much you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and to increase it you must wait through a set review period. The minimum deposit at vbaji is ৳200.
Time-Out
Need a bit of rest? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to a few weeks. During this period you will not be able to log in or place bets. Contact the support team at: [email protected].
Self-Exclusion
If you feel gaming is getting out of control, you can request a long-term account closure through self-exclusion. This is an important step, and vbaji handles the process with the utmost confidentiality.
Loss Limit
Set a limit on the maximum amount you are willing to lose in a given period. Once that amount is reached, your session ends automatically, helping you avoid larger losses.
Reality Check
Set up reminders at regular intervals during continuous play. This feature will remind you how long you have been playing — so you can make decisions with a clear head.
24/7 Support
vbaji's support team is available seven days a week, twenty-four hours a day in both Bengali and English. Chat live directly or email: [email protected].
Steps to set limits and protection
Follow the simple steps below to activate the protection tools on your account.
- Log in to your account at vbaji and go to the dashboard.
- Find the "Responsible Gaming" option under the "Account Settings" section.
- Choose the tool you want — deposit limit, loss limit, time-out, or self-exclusion.
- Enter the amount or time period and confirm.
- For any issues, contact us directly via live chat or at [email protected].
Rules for changing limits
- Lowering a deposit limit takes effect immediately.
- To increase a limit, you must wait through the set review period.
- A time-out cannot be cancelled before it expires.
- While self-exclusion is active, no new account may be opened.
- A record of all protection changes is kept.
- The support team is always ready in an emergency.
Important Warning
Online gaming is entirely for entertainment purposes. Never play with borrowed money or money needed for living expenses. Placing more bets to try to recover lost money is never the solution.
Recognise the warning signs
There are some common signs of gaming addiction that, if identified in time, can be addressed with ease.
Emotional Signs
- Feeling excessive anger or frustration after a loss
- Constantly thinking about gaming
- Feeling restless when not playing
- Hiding your gaming from family
Financial Signs
- Spending beyond your budget
- Placing more bets to recover lost money
- Using money meant for other essentials on gaming
- Borrowing money to play
Behavioural Signs
- Playing far longer than planned
- Neglecting work, family, or social life
- Trying to stop but being unable to
- Irregular sleep and eating habits
Protecting minors
vbaji strictly operates for individuals aged 21 years or older only. To prevent minors from using this platform, parents and guardians are advised to take the following steps:
- Install parental control software on your devices.
- Keep your account login details secure.
- Use strong passwords and screen locks on your devices.
- Have an open conversation with children about the risks of gambling.
- If you suspect a minor has used an account, notify us immediately.
vbaji follows a complete zero-tolerance policy on the protection of minors.
Age verification process
Age verification is mandatory to open an account and manage payments at vbaji. At registration you must confirm you are over 21 years of age. We may request identity verification at any time.
If a minor's account is identified, it is closed immediately and any deposited funds are not refunded.
Contact: [email protected]
Tips for healthy and enjoyable gaming
Set your budget in advance
Before you start playing, decide the maximum you will spend today. Once you reach that limit, end the session — whether you are winning or losing. This is the most effective way to protect your finances in the long run.
Keep your winning expectations realistic
Gaming is entertainment, not a guaranteed source of income. The outcome of every game is completely random. Focus on the enjoyment rather than chasing losses in the hope of a big win.
Stick to your time limits
Playing for a long stretch without a break creates mental fatigue and increases the chance of poor decisions. Take regular breaks, go for a walk, drink some water, and come back with a clear head.
Stay connected with family and friends
Healthy social relationships are the best protection against gaming addiction. If you feel gaming is affecting your relationships, it is time to take a break and seek help.
Self-Exclusion: the courage to take the right step
Self-exclusion is a powerful protection measure that keeps you away from the vbaji platform for a set period or on a long-term basis. It is not a punishment — it is a conscious decision to take care of yourself.
During self-exclusion
- You will not be able to log in to the platform
- Promotional emails will be paused
- Your account will not be active
- Returning is not possible until the period ends
Returning process
- Notify the support team when the period ends
- Wait until the review period is complete
- Set a new deposit limit
- Confirm your commitment to responsible gaming
To request self-exclusion, contact our support team directly at: [email protected]. Our team is always ready to assist in Bengali and full confidentiality is guaranteed.
Q&A on responsible gaming
Have a question? We are always here for you
To learn more about responsible gaming or to get support, check our FAQ or contact us directly via live chat.